RUXE'KAQAW At RUXE'KAQAW, your trust is our most valuable asset. We are committed to protecting your personal data with the highest standards of security, transparency, and responsibility, ensuring a premium, ethical, and reliable digital experience, both nationally and internationally.
1. Information we collect
When you interact with RUXE'KAQAW, we may collect:
- Personal data: Full name, address, email, phone, billing and shipping information.
- Financial data: Card, payment account or transfer information, processed through secure and encrypted platforms.
- Browsing and behavioral data: IP address, device type, browser, visited pages, clicks, and browsing time.
- Preferences and subscriptions: Favorite products, order history, interests in promotions, newsletters, or loyalty programs.
All information is collected with your explicit consent, complying with international standards, including GDPR (Europe) and CCPA (California, USA) where applicable.
2. Use of information
Your information is used exclusively to:
- Process orders and ensure safe and efficient deliveries.
- Provide personalized attention and premium support.
- Send information about products, promotions, and exclusive experiences (only if you have given consent).
- Improve the browsing experience, personalize content, and optimize our digital services.
- Comply with legal, tax, and contractual obligations.
3. Sharing information with third parties
RUXE'KAQAW never sells your personal data. We only share information when strictly necessary:
- Trusted service providers: logistics, payments, marketing, or customer support, under strict confidentiality agreements.
- Legal requirements: to comply with legal obligations or protect RUXE'KAQAW's rights.
- Mergers, acquisitions or sale of assets: always ensuring compliance with this policy and the protection of your data.
4. Data protection
We implement advanced security measures to protect your data:
- Encrypted SSL/TLS connections in all transactions and forms.
- Secure servers with controlled access and constant monitoring.
- Internal confidentiality protocols and ongoing staff training.
- Periodic audits and vulnerability assessments to minimize risks.
- Secure storage of sensitive information under international standards.
5. User rights
As a RUXE'KAQAW user, you have the right to:
- Access your personal data that we have registered.
- Request correction, update, or deletion of information.
- Withdraw your consent for marketing at any time.
- Submit complaints to the competent data protection authority.
Contact to exercise your rights: privacidad@weareruxe.com
6. Cookies and tracking technologies
We use cookies and equivalent technologies to improve your browsing experience, analyze traffic, and show relevant promotions and content. You can configure your browser to disable cookies, although some functionalities may be limited.
7. Privacy of minors
RUXE'KAQAW does not collect information from children under 13 without parental consent. If we detect data from a minor, we will proceed to delete it immediately.
8. Responsible marketing
At RUXE'KAQAW we practice ethical and transparent marketing. We only send promotional content to those who have given consent. You can unsubscribe at any time, and we do not share your data for external marketing purposes.
9. International data transfer
For international shipping and services, we comply with GDPR and CCPA as applicable. We guarantee that your information remains protected at all times, even outside the country.
10. Changes to the policy
RUXE'KAQAW reserves the right to modify this policy when necessary. Any update will be published with a revision date to ensure total transparency.
11. Contact
RUXE'KAQAW
soporte@weareruxe.com
+502 7766-2866 | +502 5932-4418